Convering a 42 square block radius, the Downtown On Call (DOC) team is trained to deal with front line issues related to personal safety, hospitality and help create a positive social environment in Downtown Kelowna. And they look good doing it too.
Available 7 days a week
Monday - Thursday: 7:30am-9:30pm
Friday & Saturday: 7:00am-9:30pm
Sunday: 10:00am-5:00pm
The DOC TEAM CAN ASSIST YOU WITH...
- On-site assistance - loitering, aggressive panhandlers, removal of unwanted individuals on private property
- Loss prevention
- Security Alerts - alerts businesses of the description of undesirable individuals (make sure that we have your fax and/or email so you can receive our Security Alerts)
- Safe Walk escorts - to either your car or another downtown establishment
- Bank drop escorts
- Drug paraphernalia and needle pick-up
- Education for your staff on our services. We want everyone who works Downtown to feel safe
- Tips and education for businesses to help reduce undesireable activity on their property
DOC PLAYS A VITAL ROLE DOWNTOWN
- Provide information about Downtown businesses. community services & give directions
- Develop an awareness of the homeless community and we seek to connect with the homeless to gain their cooperation
- Check Downtown Kelowna each morning for sleepers, and remove temporary shelters so it is cleaned up when businesses open
- Patrol back lane ways from late afternoon into the early evening, to ensure alleys and parking lots are free of loiterers when offices are leaving
- Perform regular checks of parkades and parking lots
- Perform regular checks of City Park, Kerry Park, Stuart Park and high traffic areas and inspect public washrooms
- Work to develop, build and maintain relationships with Social Sericves Agency an RCMP to share information and concerns, and problem solves to minimize undesirabe activity
