Downtown Concierge

Get to know your Downtown Concierge. They act as ambassadors for Downtown Kelowna to promote Downtown businesses, help with directions and find activities for visitors.

In their bright shirts, from May until the end of August, the Downtown Concierge are responsible for the promotion of Downtown businesses and activities, event assistance, tourist assistance, reservation booking, public space improvement, the Outdoor Chair program in Kerry Park, and daily communication with Downtown businesses, community groups and the cultural district. This popular program creates a fun, inviting atmosphere for tourists and locals visiting the Downtown area.

The Downtown Concierge is stationed at their information booth in Kerry Park by The Sails statue from Wednesday to Sunday to answer visitor and resident inquiries about Downtown Kelowna, and make recommendations for shopping, dining and entertainment. In May, you will meet the new Downtown Concierge team as they collect marketing materials (brochures, menus, etc.) for your business to be displayed in the Downtown Kelowna information booth. You are more than welcome to deliver these items to our office before May. Come visit us at 200-287 Bernard Ave.

For more information on the Downtown Concierge, please contact us at